SITE AUDITS

Site audits assess supplier practices in the context of applicable national labor and contractual laws, ILO and UN guidelines. We review all significant aspects of a supplier’s operational practices in terms of human rights, occupational health and safety, compensation, hours of work, employee protection and welfare.

We strive to keep employees central to site audits and, therefore, consult with the workforce on a broad range of issues, including their personal circumstances beyond the confines of their place of work.

CORRECTIVE ACTION

We have significant experience in coordinating, motivating and validating corrective action plans on behalf of clients and their supply chains. We help suppliers to understand the nature of all issues identified, how to prioritize these, and how to best respond in terms of adequate corrective action, timeframes and accreditation.

FWC also educates suppliers regarding the human and commercial benefits of best practices. CAP support is a desktop service.

SUPPLIER TRAINING

Supply chain training programs are available online or on-site. Online training forums are generic in nature and are aimed at multiple user situations such as educating suppliers in trading values and client supply chain codes of conduct. On-site training is country-specific, and is most effective when tailored to address knowledge deficiencies identified during a site audit or training needs analysis.

ENGAGE

A regular means for employees and employers to constructively interact with a view to agreeing mutually beneficial action in the workplace. We educate a small representative cross-section of employees in best occupational health and safety practices with a view to building a permanent bridge between workshops and boardrooms.

The dynamic is one of fast turnaround times for practical H&S issues, many of which will be quotidian in nature.

INSIGHT

A unique program combining traditional on-site factory audits with off-site residential field research, whereby our team work and live for a short time with employees engaged in the supply chain. While sociologists debate the definition of a ‘living wage’, Insight ventures into the real world to witness firsthand the quality of life of employees and their families in their local communities.

IMPACT

Many companies internally manage bespoke CSR programs, or use third parties and database-driven services to monitor standards throughout their supply chains. To complement these types of programs, we affirm and confirm their effectiveness via a process of thoughtfully delivered consultation and selective field-based supplier site audits. IMPACT takes a strategic check-point approach to measuring corrective action progress by establishing discretional partnerships that periodically and objectively underscore our clients’ commitment to CSR in a cost-effective and meaningful manner.